Customer Reviews

• Kelli Henderson

  We visited several times trying to find the perfect family member and the staff was so understanding with all the visiting and playing with different puppies! The day we found our fur baby the owners were in and they helped us tremendously! They were very caring & helpful! Once we found our baby the price was to say the least surprising but once we went over the paperwork we realized just how much significant incredibly important items were included in that price it made the decision to adopt him a simple one!! Absolutely no question about it, this was the perfect place to adopt our baby!! Thank you so much Pet Land!!!

• Wendy

  I love this place! Bought my sweet little bunny here, and now everytime I come in for Bunny’s nail trim, they hug me and say hello!!! So knowledgeable and helpful. Happy animals and happy people! Best pet store around bar none!!!

• Whitney

  Last year we purchased our Australian Shepherd from Petland Pensacola. We had been breed shopping for nearly 3 months and the Pensacola staff knew when we came in, it was not the intention to buy just yet. We were unsure the breed for us, until we met Finley (our aussie). It was Good Friday and we happen to go into the store because we were nearby and wanted to see the newest pups. Finley had actually been there since the beginning of our shopping adventure and we never thought to play with him (couldn’t tell you why not).

  He was sleeping and, of course, adorable so we decided to wake him up (rude, I know). The moment we sat in a play area he cuddled up to my husband and he said “let’s get him.” It was pretty much history from there. We got lucky and there was a sale going on! On top of the fact that Fin had been there well beyond the normal stay for a pup, we were able to get him for a good price. The staff was always very nice, never pushy, and happy to see us finally choose our first puppy as a married couple.

  We still visit from time to time – possibly looking for Finley’s new mate.

  Thankful for the Pensacola Petland team – I apologize it took so long to write a glowing review.

• Greene

  We have visited the store in Pensacola, Florida several times to purchase salt water fish for or new tank. While on our first visit we meet the associate named Cody that works there. Cody is so amazing! He has such wonderful customer service and knowledge of the fish department. He really makes the experience of making us confortable with our purchases by asking us questions and answering or questions to make sure we get what will work best for our aquarium. He is true asset to this store and I look forward to seeing him every time I visit the store.

• Angela

  Cody is the best in the saltwater section!!! If you are into saltwater goto Cody! Very knowledgeable and super attentive! We will be back!

• Don Taylor

  First visit was a great experience. Ron in the aquarium department was very helpful with product information and pricing. Good Service Great Employee Good pricing. I will return.

• maria helm

  Great experience! Employees were very knowledgeable about the animals and products available. And my kids loved the fact that they could play with almost every animal they had for sale. We will definitely be using this store more often.

• Kaderine Uy

  This place offers amazing customer service! I am always greeted with friendly smile and helpful staff. They are knowledgeable about their products and have no problem demonstrating how an item works.

• SAVANNAH BLAIR

  they have many pets and i bought a cockatiel from them 3 years ago and we still have her but for better prices you can go to pet super market. They are very friendly and i have 6 new budgies for such a good price love pat land an pet supermarket both and i wish yall luck!!

• Shambra’ Cade

  I absolutely love this place!!!! Everyone is so friendly as soon as I walk in the door. My Pitty loves all the attention he gets here when we get his nails done! I’m here atleast 1-2 times a week for my Beardie as well. Everytime I go in its like I speak to family, they ask how I’m doing and how my furbabies and my Beardie are doing. 10 out of 5 stars! Just love this place! <3

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